Question 1

?Can I recruit more than one worker through Ayady

Accepted Answer

Yes, through Ayady you can submit multiple recruitment requests at the same time to hire as many workers as you need. Each request is tracked separately through your personal dashboard on the platform.

Question 2

How do I choose a suitable recruitment agency in Saudi Arabia?

Accepted Answer

A digital platform that connects customers with recruitment companies and financing companies, providing an easy and secure installment service for recruitment, and providing all the details related to domestic workers in one place.

Question 3

?How do I choose a suitable recruitment office in Saudi Arabia

Accepted Answer

You can compare recruitment offices on the Ayady platform based on user ratings, office location, available domestic workers, and the services they provide.

Question 4

?What makes Ayady different from traditional recruitment offices

Accepted Answer

Ayady brings together the best recruitment offices and agencies in Saudi Arabia in one place, allowing you to compare prices, review worker profiles, and choose the right domestic worker easily and safely—without having to visit the office in person.

Question 5

?Are all workers on Ayady registered through approved recruitment offices

Accepted Answer

Yes, all workers listed on the Ayady platform are recruited through licensed and approved recruitment offices certified by the Saudi Ministry of Human Resources and Social Development, ensuring reliability and safety.

Question 6

?Does Ayady provide recruitment services only for domestic workers

Accepted Answer

Ayady offers comprehensive recruitment services that include domestic workers and housemaids, as well as private drivers and workers in various household and service-related fields.

Question 7

?How do I start a domestic worker recruitment request through Ayady

Accepted Answer

You can visit the Ayady website and use the search tool to choose the preferred nationality and location, then browse worker profiles and contact the recruitment office directly through the platform to complete your request.

Question 8

?How does Ayady ensure the reliability of registered recruitment offices

Accepted Answer

Ayady works exclusively with recruitment offices that are officially licensed and approved by the relevant authorities. User ratings are also reviewed regularly to ensure consistent service quality and reliability.

Question 9

?Can I search for domestic workers by nationality

Accepted Answer

Yes, you can use the filters to select the desired nationality, such as Filipino, Ugandan, or Kenyan.

Question 10

?What is the expected time for a worker to arrive after submitting a recruitment request

Accepted Answer

The duration varies depending on the worker’s country and the recruitment office, but it usually ranges between 30 and 60 days. Ayady allows you to track the status of your request step-by-step with the selected office until the worker arrives in the Kingdom.

Question 11

? What is Ayady Platform

Accepted Answer

A digital platform that connects clients, recruitment companies, and financing companies, providing easy and secure installment recruitment services. It also provides all the details related to domestic workers in one place

Question 12

? How can I register on the platform

Accepted Answer

You can register via the “Individuals” or “Companies” signup pages and complete your basic information within minutes

Question 13

?Are all workers registered through licensed recruitment offices

Accepted Answer

Yes, all workers listed on the platform are recruited through recruitment offices approved by the Ministry of Human Resources and Social Development.

Question 14

?Can I search for domestic workers by nationality

Accepted Answer

Yes, you can use the filters to select the desired nationality, such as Filipino, Ugandan, or Kenyan.

Question 15

?What is the expected time for a worker to arrive after submitting a recruitment request

Accepted Answer

The duration varies depending on the worker’s country and the recruitment office, but it typically ranges between 30 and 60 days. Ayady allows you to track the status of your request step-by-step with the selected office until the worker arrives in the Kingdom.

Question 16

?How do I choose the right recruitment office in Saudi Arabia

Accepted Answer

.You can compare recruitment offices on the Ayady platform based on user ratings, office location, available domestic workers, and the services they provide

Question 17

?What makes Ayady different from traditional recruitment offices

Accepted Answer

Ayady stands out by bringing together the best recruitment offices and agencies in Saudi Arabia in one place. This allows you to compare prices, review worker profiles, and choose the right domestic worker easily and safely—without needing to visit any office in person.

Question 18

?Are all workers on Ayady registered through licensed recruitment offices

Accepted Answer

Yes, all workers listed on the Ayady platform are recruited through licensed and approved recruitment offices certified by the Saudi Ministry of Human Resources and Social Development, ensuring reliability and safety.

Question 19

?Does Ayady provide recruitment services only for domestic workers

Accepted Answer

Ayady offers comprehensive recruitment services that include domestic workers, housemaids, as well as private drivers and workers across various household and service-related roles.

Question 20

?How do I start a domestic worker recruitment request through Ayady

Accepted Answer

You can visit the Ayady website and use the search tool to select the preferred nationality and location. Then, browse worker profiles and contact the recruitment .office directly through the platform to complete your request

Question 21

?How does Ayady ensure the reliability of registered recruitment offices

Accepted Answer

Ayady works only with recruitment offices that are officially licensed and authorized by the relevant authorities. User reviews are also regularly reviewed to ensure service quality and sustained reliability.

Question 22

?Can recruitment offices register on the Ayady platform

Accepted Answer

Yes, any licensed recruitment office can register on the Ayady platform to showcase their available workers and services, and to reach new customers across various cities in the Kingdom.

Question 23

?Can the cost of recruiting a domestic worker be paid in installments

Accepted Answer

Yes, the Ayady platform offers a flexible installment plan of up to 24 months with no down payment, along with quick electronic approval that complies with Islamic law.

Question 24

?What payment methods are available

Accepted Answer

You can make payments through the official platforms approved by the Kingdom’s regulations in a safe and convenient way.

Question 25

?Can the cost of recruiting a domestic worker be paid in installments

Accepted Answer

Yes, Ayady offers a flexible installment plan of up to 24 months with no down payment, along with fast electronic approval and full compliance with Islamic guidelines.

Question 26

?Can I cancel or modify the booking

Accepted Answer

Yes, you can cancel or modify the booking through your dashboard, according to the cancellation policy based on the timing of your request.

Question 27

?What payment methods are available

Accepted Answer

You can pay safely and easily through official platforms in accordance with the Kingdom's laws

Question 28

?Can I cancel or modify my booking

Accepted Answer

Yes, you can cancel or modify your booking through your dashboard, following the cancellation policy based on timing

Question 29

?What nationalities are available on the Ayady platform

Accepted Answer

Ayady offers workers from several countries such as the Philippines, Uganda, Kenya, India, Bangladesh, and Sri Lanka. You can filter results by nationality and .city to find the option that best fits your needs

Question 30

?How do I choose the right domestic worker for my needs

Accepted Answer

Identify the type of tasks you need (cleaning, childcare, cooking, nursing), then select the suitable nationality and experience. You can browse the profiles of available workers on the platform and view full details before applying.

Question 31

?How long does it take to recruit a domestic worker

Accepted Answer

The duration varies depending on the country and the recruitment office, but it typically ranges from 30 to 90 days from the date the request is approved and all documents are completed.

Question 32

?How can I contact customer support

Accepted Answer

You can reach us through the “Contact Us” form on the website or via the dedicated customer service phone number.

Question 33

?What are the customer support working hours

Accepted Answer

The support team is available daily from 8:00 AM to 10:00 PM (Saudi time).

Question 34

?How can I contact customer service

Accepted Answer

You can reach us through the “Contact Us” form on the website or via the dedicated customer service phone number

Question 35

?What are the support working hours

Accepted Answer

Our support team is available daily from 8 AM to 10 PM (Saudi time)

FAQ

General

General

Questions on Maids

General

Booking & Payment

Questions about workers

Support & Assistance

FAQ

General

General

Questions on Maids

General

Booking & Payment

Questions about workers

Support & Assistance