Question 1

? What is Ayady Platform

Accepted Answer

A digital platform that connects customers with recruitment agencies easily and securely, providing all domestic worker details in one place

Question 2

? How can I register on the platform

Accepted Answer

You can register via the “Individuals” or “Companies” signup pages and complete your basic information within minutes

Question 3

?What payment methods are available

Accepted Answer

You can pay using credit cards, Mada, or bank transfer securely and easily

Question 4

?Can I cancel or modify my booking

Accepted Answer

Yes, you can cancel or modify your booking through your dashboard, following the cancellation policy based on timing

Question 5

?How can I contact customer service

Accepted Answer

You can reach us through the “Contact Us” form on the website or via the dedicated customer service phone number

Question 6

?What are the support working hours

Accepted Answer

Our support team is available daily from 8 AM to 10 PM (Saudi time)

FAQ